Future Consumer Limited leveraged actionable insights to
achieve a 60% improvement in forecast accuracy.
Learn why Future Group Limited chose SAP S/4HANA as the foundation for its unique business model – a single food supply organization that does everything from planting seeds in the ground to building grocery stores.
FCL turned to SAP and its partner Cognizant Technology Solutions to optimize its supply chain and accelerate decision-making and innovation. The SAP S/4HANA® Enterprise Management solution has equipped FCL to simplify, automate, and secure business processes, speed up collaboration, and maximize synergies across all lines of business and corporate functions. With mobile analytics, FCL has real-time performance data to minimize time to market and better serve a fast-moving generation of consumers.
“Creating value in the consumer products industry is about turning data into actionable insights and foresights. SAP S/4HANA lets us manufacture and stock based on an algorithm-led principle rather than by intuition. With faster, more efficient business processes and a tightly aligned value chain underpinned by real-time data, we are turning agility into competitive advantage and are becoming a new age digital enterprise.”
Viswanath Padmagirison, Head of Business Transformation & Technology, Future Consumer Limited
The majority of Future Consumer Limited (FCL ) procurement was agri-commodity – a sector largely driven by manual capital. The SAP S/4HANA® Enterprise Management solution helps improve efficiency and agility for speeding time to market in the agri-procurement and food business. Capturing digital customer conversations as part of FCL’s digital marketing and customer feedback initiative helps the company accelerate its mind-to-market timeline for new products. Real-time data enables deeper visibility into the supply chain and more effective responses to the needs of customers while helping reduce operational costs.
Core Brands In More
Than 65 Categories
Retail Outlets Across India
Served By FCL
Becoming a Connected Enterprise with SAP S/4HANA®
FCL chose SAP S/4HANA, as the foundation for its unique business model – a single food supply organization that does everything from planting seeds in the ground to building grocery stores. SAP S/4HANA is the backbone of the business, providing for procurement, logistics, production, sales, finance, and more.
Before: Challenges and Opportunities
Innovate and deliver value-added food products that directly contribute to the food sustainability of India
Institutionalize systems and processes that result in sustainable returns for all stakeholders
Unify and automate disconnected and inefficient manual processes
Achieve market leadership
Become a $3 billion organization in 3 years and grow the business tenfold in 5 years
Why SAP Solutions
Industry leaders with proven technology and willingness to adapt to develop an approach that addressed FCL’s unique business needs
All the functionality needed for a complete business transformation including procurement, logistics, production, sales, and finance
After: Value-Driven Results
Increased ability to contribute to India’s food sustainability
Achieved more predictable shareholder returns
Captured accurate real-time data for faster decision-making and improved time to market
Improved forecast accuracy, leading to bigger market share
Future Consumer Limited (FCL) Maharashtra, India
Industry Retail Products and Services Branding, marketing, and distributing food products and household goods in urban and rural India
Employees 1,422 Revenue US$327 million
SAP® Solutions SAP S/4HANA®, SAP HANA® software, and SAP Fiori® apps
SAP Road Map for Retail
Explore how our current, upcoming, and planned innovations help retailers become immersed in consumer lives through trusted experiences, delivered profitably and at scale.
Current release highlights
Consistent pricing and offers seamlessly delivered across touchpoints as a global cloud service
Transactional data in the cloud for digital customer receipts, retail analytics, and supplier data exchange
RFID-enabled stock transfer for store managers
Machine learning-supported assortment and option planning and product master data enrichment
Headless commerce cloud with microservices extension factory
Promotion-driven store allocation and automated store replenishment with cost-optimal ordering
Improved demand forecast and assortment planning with real-world data
Logistics business networks for partner collaboration, scheduling, and visibility
Leverage automation, embedded intelligence, and cloud scalability across all retail processes
Optimize order fulfilment with networked-distributed order orchestration
Integrate retail planning applications in the cloud
Embed experience feedback into brand, product, customer experience, and workforce management
Find retail software tailored to your needs
Gain real-time customer and point-of-sale insights, reach shoppers across channels, and get the visibility to optimize everything from merchandising to the supply chain.
91% year-over-year increase in retention rates among retailers with an omnichannel customer engagement management strategy.
SAP S/4HANA Cloud
Learn how you can adopt industry best practices for your retail organization by using a proven technology framework. Achieve operational excellence in core financial and operational management practices and across your organization as a whole.
SAP Customer Activity Repository
Improve demand forecasting and maximize promotion and assortment effectiveness with the SAP Customer Activity Repository application. This unified data repository collects multichannel customer and point-of-sale data in real time, prepares it for analysis, and makes it ready for consumption by other applications.
Hey, Drive Better Business Results With A Future-Ready Intelligent ERP Solution.
Experience the powerful capabilities and intuitive workflow within SAP S/4HANA.